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Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data

Last Updated: February 15, 2025
This Privacy Policy is effective as of February 15, 2025, and applies to all users of Uyvantir's explainable artificial intelligence platform and services.

1 Information We Collect

We collect information in several ways when you interact with our platform. Understanding what data we gather helps you make informed decisions about using our services.

Personal Information You Provide

  • Account registration details including name, email address, and chosen password
  • Profile information such as professional background and learning objectives
  • Communication data when you contact our support team or participate in forums
  • Payment information processed through secure third-party providers
  • Survey responses and feedback you voluntarily provide

Automatically Collected Information

  • Technical data including IP address, browser type, and device information
  • Usage patterns such as pages visited, time spent, and feature interactions
  • Learning progress data including course completions and assessment results
  • Log files containing system activity and error reports

2 How We Use Your Information

Your information helps us provide better educational experiences and improve our platform. We use data thoughtfully and only for legitimate business purposes.

Purpose Data Types Used Legal Basis
Account Management Registration info, profile data Contract performance
Course Delivery Progress data, usage patterns Contract performance
Platform Improvement Technical data, analytics Legitimate interest
Customer Support Contact info, issue details Contract performance
Security Monitoring Log files, access patterns Legitimate interest

We never sell your personal information to third parties. Any data sharing occurs only under specific circumstances outlined in this policy, such as with service providers who help us operate our platform.

3 Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively. Here's when and how we might share your information:

Service Providers

We share data with companies that help us operate our platform, including cloud hosting providers, payment processors, and analytics services. These partners are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, such as responding to court orders, legal processes, or protecting our rights and the safety of our users. We'll notify you of such requests unless legally prohibited.

Business Transfers

If Uyvantir is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice before your data becomes subject to different privacy practices.

Important: We never sell, rent, or trade your personal information for marketing purposes. Any data sharing serves legitimate business functions and includes appropriate safeguards.

4 Your Privacy Rights

You have significant control over your personal information. These rights may vary based on your location, but we strive to honor them globally.

Access Your Data

Request a copy of the personal information we hold about you, including how we use it and who we share it with.

Correct Information

Update or fix any inaccurate personal data in your account through your profile settings or by contacting us.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Limit Processing

Restrict how we process your information in certain circumstances, such as when you question its accuracy.

Data Portability

Receive your data in a machine-readable format to transfer to another service provider.

Opt-Out Rights

Withdraw consent for processing activities or unsubscribe from marketing communications at any time.

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and may need to verify your identity before processing requests.

5 Data Security and Retention

Protecting your information is a top priority. We implement multiple layers of security to safeguard your data both in transit and at rest.

Security Measures

  • SSL/TLS encryption for all data transmissions between your device and our servers
  • Regular security audits and vulnerability assessments of our systems
  • Access controls ensuring only authorized personnel can handle personal data
  • Secure data centers with physical and digital protection measures
  • Regular backups stored in encrypted, geographically distributed locations

Data Retention Periods

We keep your information only as long as necessary for the purposes outlined in this policy. Account data remains active during your subscription and for up to 3 years after cancellation to facilitate potential reactivation. Learning progress and course data may be retained longer for educational analytics, but in anonymized form.

System logs and technical data are typically deleted after 12 months, while financial records are retained according to legal requirements, usually 7 years for tax and accounting purposes.

6 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and understand how you interact with our services.

Essential Cookies

These cookies are necessary for the platform to function properly. They enable core features like account authentication, security measures, and basic navigation. You cannot disable these cookies without affecting the platform's functionality.

Analytics Cookies

We use analytics tools to understand user behavior and improve our services. These cookies collect information about page visits, user flows, and feature usage. The data is typically aggregated and anonymized.

Preference Cookies

These remember your settings and preferences, such as language choices, display options, and course progress markers. They help personalize your experience across sessions.

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. Most browsers allow you to view, delete, and block cookies through their privacy settings.

7 International Data Transfers

Our services operate globally, which means your data may be processed in countries different from where you're located. We ensure appropriate safeguards are in place for international transfers.

Primary data processing occurs in the United States, with backup systems in the European Union. We rely on adequacy decisions, standard contractual clauses, and other approved mechanisms to protect data transferred across borders.

If you're located in the European Economic Area, United Kingdom, or Switzerland, we implement additional safeguards such as Standard Contractual Clauses approved by relevant authorities and conduct transfer impact assessments where necessary.

Data Protection: Regardless of where your data is processed, it receives the same level of protection outlined in this privacy policy. We regularly review and update our international transfer procedures to comply with evolving regulations.

8 Children's Privacy

Our platform is designed for users aged 18 and older. We do not knowingly collect personal information from children under 18 years old without appropriate parental or guardian consent.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly. Educational institutions using our platform for students under 18 must ensure they have proper authorization and comply with applicable laws like COPPA in the United States.

Parents or guardians who believe their child has provided personal information to us can contact our privacy team for assistance with reviewing or deleting such information.

9 Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Minor updates, such as clarifications or formatting changes, may be made without specific notification, but we'll update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you can contact us about your concerns or discontinue using our services.

Contact Us About Privacy

Questions about this privacy policy or how we handle your information? We're here to help.

Email: support@uyvantir.com

Phone: +1 (810) 288-8278

Mail:
Uyvantir Privacy Team
2255 Glades Rd Suite 324A
Boca Raton, FL 33431
United States

We typically respond to privacy inquiries within 5 business days and aim to resolve requests within 30 days as required by applicable laws.